Question 1

What areas of the house are typically included in a general house cleaning service?

Accepted Answer

A general house cleaning service typically includes cleaning of all living spaces such as bedrooms, bathrooms, kitchen, living room, and common areas. This may involve dusting, vacuuming, mopping, sanitizing surfaces, and cleaning appliances.

Question 2

Do I need to be present during the cleaning service?

Accepted Answer

No, it’s not necessary for you to be present during the cleaning service provided by Hishine Clean. Our professional cleaners are trained to work efficiently and independently, allowing you to go about your day without interruption. You can trust us to take care of your home while you attend to other tasks or activities. If you prefer to be present during the cleaning process, you’re welcome to do so, but it’s entirely up to you. We strive to offer flexible and convenient service options that meet your needs and preferences.

Question 3

Are the cleaners insured and background-checked?

Accepted Answer

Yes, all cleaners at HiShine Clean are fully insured with public liability insurance. Additionally, they undergo rigorous background checks to ensure the safety and security of our clients and their homes. You can trust that our cleaners are reliable, professional, and committed to delivering high-quality service with peace of mind.

Question 4

Do I need to provide cleaning supplies and equipment for the cleaning service?

Accepted Answer

No, you don’t need to provide any cleaning supplies or equipment for HiShine Cleaning. We come fully equipped with everything needed to clean your home thoroughly. Our cleaning products are not only environmentally friendly but also pet-friendly, ensuring a safe and healthy environment for you, your family, and your furry friends. You can rest assured that we’ll take care of everything.

Question 5

How long does a general house cleaning service typically take?

Accepted Answer

The duration of a house cleaning service can vary depending on factors such as the size of your home, the level of cleanliness required, and the number of cleaners working on the job. On average, a standard house cleaning session may take anywhere from 2 to 4 hours.

Question 6

How far in advance do I need to schedule a cleaning service?

Accepted Answer

For HiShine Cleaning Assistance, We recommend scheduling your cleaning service at least 48 hours in advance. This allows us to ensure availability and make necessary arrangements to accommodate your specific needs within our operating hours of 8am to 6pm. However, we do our best to accommodate last-minute requests whenever possible.

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